FAQ

p>If you ordered a standard size, the resolution depends on the situation:

• If we made an error in the size, we will replace the item free of charge.
• If the incorrect size was selected by the customer, you can return the item and pay a proportionate fee for us to remake the clothing.

For custom-sized orders, as long as the provided measurements were accurate, we will remake the item at no additional cost.

When remaking, you also have the option to choose a different color if desired.

The latex thickness varies align with each specific piece of gear. Below’s a rough guide showing commonly bought stuff:

Catsuits: Offered at either 0.20mm or 0.4mm
Hoods: Comes in both 0.20mm or 0.40mm
Stockings: Option between some handy sizes- .20mm and .40 mm.
Shirts: Woven at around .40 mm.
Jeans:.60 mm option parentheses).
Dresses:.40-.80 scaled sizes available.
Corsets Glasses For those seeking greater sturdiness-, our corsets start off from glued Edited bodies essentially double-layered overlay( Arabic Zero revival apt).

For regular orders, modifications can be made within 5 days after placing the order. However, for expedited orders, we cannot accommodate any changes, as the production process begins immediately once the expedited service is selected.

While normally employing specific brands of latex sheets for our clothing line under normal conditions although other premium brands or alternatives can also be entertained per your special requests when necessary – however this would entail extra expenses covering separate orders and recurring costs related to factors like delivery fees etc.

Our garments range across multiple standard sizes stretching from XS all way through to 2XL – by referencing the specifications outlined in our size guide chart shown directly on-site should provide clarity around approximation sizes matching most individuals’ conforming needs significantly effectively enough ultimately; but still unsure about which size suits best reach please connect via email using support@minimallatex.com promptly for better clarifications or help generally.

Minimal Latex additionally recognizes just how unique everyone really is including different crucial body shapes specifics closely observing proportions & actual overall personal postures corresponding considerations majorly predominantly suiting users’ individual preferences end comfort personally genuinely acknowledging requirements limits optimally providing alternative Made-to-Measure services. For More information around “Made-to-Measure services” provide access offered separately to view into more depth level.

When you need a Made to Order garment exchanged, we initiate a remake session. This process typically happens over 15 days. However, during peak periods, it might take slightly longer than usual. You’ll be responsible for covering the shipping expenses both ways.

Garments ordered from our website are custom made and not in stock, so preparing your order may take some extra time. If you need a quick delivery, you can opt for quick production, which is slightly more expensive, but may not be available during peak demand seasons.

Latex Garments stem from Natural Rubber Latex (NRL) that also comprise thousand other consumer products along with healthcare essentials. Latex, which is found in Natural Rubber Latex (NRL), contains proteins that can potentially incite allergic responses. An enormous number of products that we frequently encounter in our homes, schools and at healthcare facilities comprise latex—including conventional items like condoms, balloons, surgical gloves, elastic used in apparel and rubber bands.

The body’s prodigious immune system can have a reaction or hypersensitivity to the proteins present within NRL; this typically results in latex allergy. Some individuals possess certain antibodies known as IgE antibodies that make them notably sensitive to NRL’s inherent proteins. Despite us taking numerous precautions by using ‘leached’ latex sheets—which are treated intensively to eradicate the proteins up to legally acceptable extents—it remains your responsibility as a consumer to confirm you don’t suffer from such issues before purchasing or extensively wearing any latex clothes.

Uncertain about having an allergy against latex? Never hesitate in consulting with your healthcare provider for suitable advice— they will be able to organize an allergy test at a well-equipped clinic upon request.

Our Delivery Schedule & Expedited Shipping Services – Almost every piece we produce has been hand-stitched with quality being of paramount importance. The tentative timeframe required for preparing standard size orders oscillates between 1-2 weeks but may extend further during busy periods like sales when it could take anywhere between 3-4 weeks.

In case there arises a necessity for rapid availability of our crafted pieces drop us an email; following subjecting production line availability checks toward accommodating expedited shipping, we might incur marginal charges(as determined). However please note that such services might not always be feasible especially during high demand phases.

Remember: once you’ve made a “Ready to Ship” request on our online platform, no alterations or modifications can be carried out. The reason being is that the moment we receive an express order, our professional team springs into action instantaneously.

Absolutely – our strict encouragement for quality assurance and firm manufacturing values ensure your orders meet superior user satisfaction criteria. Each product undergoes meticulous checks before reaching your doorsteps. We honor a guarantee period of ten days from the time the order was received.

The delivery time depends on your location and the shipping method selected at checkout.

DHL Express/FedEx Express Shipping: 4-7 business days.

Standard Postal Service: 7-15 business days.

Please note that the unforeseen circumstances or customs processing may cause slight delays.

Yes. This charges are not included in the order amount and will be the responsibility of the recipient, duties/customs fees may apply depending on your location and local regulations.

You can check your order status on the "Track Your Order" page in the top navigation bar, or feel free to email us for assistance.

If you encounter any issues with the delivery of your package, such as delays, missing items, or damaged packaging, please contact our customer support team as soon as possible. We will work to resolve the issue and ensure you receive your order in a timely and satisfactory manner. Please provide relevant order details and any supporting documentation to assist us in assisting you promptly E-mail us at support@minimallatex.com

✅Credit Cards:

Visa, Mastercard, American Express, Discover, JCB, Diners Club, and Debit Cards

✅PayPal:

Pay through paypal account. Paypal also accept payment from guests (who don’t owns paypal account) through debit card/credit card

✅Alternative Mobile Payment:

Apply Pay, Google Pay through shopify payment gateway

🔒Security and Data Protection:

Rest assured, all payment information provided on minimallatex.com is encrypted and securely processed. Your payment details would never stored or accessible after the transaction completed.

Payment Authorization:

When you place an order, a temporary authorization will be placed on your card for the total order amount. This is a standard practice to ensure that sufficient funds are available. The actual charge will occur once your order put only.

All payments are securely processed over HTTPS and your card information never touches our servers. All payments processing is done by our credit card processor Shopify and Paypal. When you enter the credit card details, depending on your payment method, they are sent directly to Shopify and Paypal over SSL. Read more about Shopify’s and Paypal’s security policies on their site.

Generally, there are no additional fees associated with the payment for the MinimalLatex. The total amount you see at checkout includes the cost of the product and any applicable shipping charges. However, it’s important to be aware of potential duties or customs fees that may be incurred depending on your location, as these charges are not included in the purchase price.

There could be several reasons why your card was declined and the payment failed. Common factors include insufficient funds, incorrect card details, expiration date, or security code entered incorrectly. Additionally, some banks may have restrictions on international transactions or online purchases. We recommend double-checking the information entered and ensuring that your card is eligible for online purchases. If the issue persists, please contact your bank or financial institution for further assistance. Or Just use other cards. If you continue to experience difficulties, our customer support team is here to help guide you through the payment process.

At minimallatex.com, we value our customers and aim to provide the top service. Please read our Order Cancellation Policy carefully to understand the terms and conditions associated with canceling an order. Click here to view the details of the guideline please

Get a exchange or Just get full refund. Contact us if any questions or assistance need !